Welcome to NeuroNote v1.0

Privacy Policy for NeuroNote.co.uk

Last updated: 15th July 2025

At NeuroNote.co.uk, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our daily symptom tracking service for Functional Neurological Disorder (FND).

1. Who We Are
NeuroNote.co.uk is a secure web-based platform designed to help individuals with FND monitor and record their daily symptoms. Our aim is to empower users by making it easy to track health patterns and share data with healthcare professionals.

2. What Data We Collect
When you use NeuroNote, we may collect the following types of personal and health-related data:
• Account Information:
o Email address (for registration and login)
o Encrypted password
• Symptom Tracking Data:
o Daily entries including symptoms, severity, triggers, and other notes you manually input.
• Usage Data:
o IP address, browser type, operating system, and activity logs (used to improve system performance and security)

3. How We Use Your Data
We use your information to:
• Enable you to create and manage your account
• Allow you to log, view, and export your symptoms
• Help you track patterns over time
• Provide secure export options to share your data with a healthcare provider
• Improve our services and maintain system security
We do not use your data for advertising or share it with third-party marketers.

4. How Your Data Is Stored and Protected
All data is:
• Transmitted securely using HTTPS encryption
• Stored using modern, secure technology and encryption standards
• Regularly backed up and monitored for threats
• Accessible only to you unless you choose to export and share it
We take privacy and data protection seriously, and our systems are designed with data minimization and user control in mind.

5. Data Sharing
Your data will never be sold or shared without your explicit permission. You may choose to export your data in PDF or CSV format to share with your doctor or healthcare professional.
We may disclose personal data if required by law (e.g., court order or government request).

6. Your Rights
Under applicable data protection laws (including the UK GDPR), you have the right to:
• Access a copy of the data we hold about you
• Request correction of incorrect or outdated data
• Delete your account and all associated data
• Withdraw consent at any time
• Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your data has been mishandled
To request any of the above, email us at [privacy@neuronote.co.uk].

7. Account Deletion
You can request deletion of your account and all associated data at any time by contacting our support team.

8. Cookies and Analytics
We use minimal cookies for session handling and basic analytics to improve user experience. No advertising or tracking cookies are used.

9. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. If we make significant changes, we will notify registered users by email or through the platform.

10. Contact Us
For questions, data requests, or concerns regarding your privacy, contact:
Email: [privacy@neuronote.co.uk]
Website: [https://www.neuronote.co.uk]

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